Privacy Policy
Last Updated: 2026
Baton of Hope Kent and Medway ("we," "us," "our," or "Company") operates the batonofhopekentandmedway.co.uk website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all its content, functionality, and services offered on or through the website (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using the Site, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Name, email address, and other contact information you voluntarily provide when contacting us or signing up for newsletters.
- Technical Data: IP address, browser type, operating system, and device identifiers.
- Cookie Data: Information stored through cookies and similar tracking technologies (see Cookie Policy below).
- Usage Data: Pages visited, time spent on pages, links clicked, referral sources, and search queries.
- Location Data: Approximate geographical location based on IP address.
We do not knowingly collect personal data from children under 18 years of age. If we become aware that such data has been collected, we will promptly delete it.
How We Use Information
We use the information we collect for various purposes, including:
- Conducting analytics to understand how users interact with the Site.
- Tracking affiliate referrals and commissions from casino and gambling partners.
- Improving Site functionality, user experience, and content.
- Sending promotional communications, newsletters, and updates (where you have opted in).
- Responding to your inquiries and customer service requests.
- Detecting, preventing, and addressing fraud and technical issues.
- Complying with legal obligations and enforcing our Terms of Service.
Cookie Policy
The Site uses cookies and similar tracking technologies to enhance your browsing experience and gather analytics. Types of cookies we use include:
- Essential Cookies: Required for basic Site functionality.
- Analytics Cookies: Track user behaviour to improve Site performance.
- Affiliate Tracking Cookies: Monitor referrals to casino partners for commission purposes.
- Marketing Cookies: Enable personalized advertising and promotional content.
Most web browsers allow you to control cookies through settings. You can refuse non-essential cookies or delete existing cookies. Please note that disabling cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.
Third-Party Links
The Site contains links to third-party casino websites, betting platforms, and affiliate partners. We are not responsible for their privacy practices, content, or services. Each third-party site maintains its own separate privacy policy and terms of service. We strongly encourage you to review the privacy policies of any third-party websites before providing personal information or engaging in transactions.
Your interactions with third parties are conducted at your own risk and are governed by their respective terms and policies, not ours.
Your Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
- Right of Access: Request a copy of personal data we hold about you.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to legal obligations).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Receive your data in a portable format.
- Right to Object: Opt out of marketing communications and certain processing activities.
- Right to Lodge a Complaint: Report concerns to the Information Commissioner's Office (ICO).
To exercise any of these rights, please contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Contact information is retained for the duration of our business relationship plus 3 years.
- Analytics and usage data is retained for 12 months.
- Affiliate tracking data is retained for the duration required by our affiliate partners (typically 90 days to 2 years).
- Cookie data is deleted according to cookie expiration settings or browser clearing.
You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions, concerns, or wish to exercise your privacy rights regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Website: batonofhopekentandmedway.co.uk
We will respond to your request within 30 days or as required by applicable law.
Data Protection Authority: If you believe we have violated your privacy rights, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.